UPDATE: It’s fixed now!
UPDATE: We have found a temporary fix for those running on Windows 7! Please see Patch 0.2.2 for more details.
Hello Founders! As you may be aware, the recent Unreal Engine upgrade requires DLLs that are not supported on Windows 7, which means that the next Industries of Titan update will not be compatible with computers that are still running on Windows 7.
If you attempt to run the next update from Windows 7, you may run into one of these error messages:
The procedure entry point CreateDXGIFactory 2 could not be located in the dynamic link library
The program can’t start because XINPUT1_4.dll is missing from your computer. Try reinstalling the program to fix this problem.
Our team is currently looking at a couple options for reinstating Windows 7 support in future updates. Unfortunately, we can’t downgrade the engine as a viable solution to this problem, since the upgrade was to fix 2 low-level critical crashes.
While we examine our options and wait for a UE patch from Epic, we have a couple recommendations:
- Upgrade to Windows 10. Windows 7 users are able to upgrade to Windows 10 for free (https://www.microsoft.com/en-us/software-download/windows10).
- If you do not plan on upgrading from Windows 7, we suggest that you disable auto-updates on the Epic Games Store before the next patch on Tuesday, July 7, so that you can continue to play.
If you have any questions or concerns, please feel free to reach out! We’ll keep you all posted.